I want to add a plug here for WranglerFix LLC out of Broward County Florida.
I have been looking for a solution to my '06 Unlimited - throwing 031/037/051/057 O2 sensor errors and activating the check engine light.
The shop did me no favors by replacing all the cats and all the O2 sensors and then telling me it's a PCM issue. Stopped doing business with them.
I just ordered the replacement PCM today, but I can report about my customer service experience. It's not a cheap part, so I was concerned about
******* over the money to an unknown. I called them to get details on the extended warranty and was transferred to Mark (THE MAN HIMSELF).
Mark was really special - informative, friendly, professional. I'll update this in a few weeks to post about the quality of the product,
but FWIW the people at WranglerFix provided the best customer service in memory - and it's not close. I could not ask for better treatment.
Thank you Mark !!
I have been looking for a solution to my '06 Unlimited - throwing 031/037/051/057 O2 sensor errors and activating the check engine light.
The shop did me no favors by replacing all the cats and all the O2 sensors and then telling me it's a PCM issue. Stopped doing business with them.
I just ordered the replacement PCM today, but I can report about my customer service experience. It's not a cheap part, so I was concerned about
******* over the money to an unknown. I called them to get details on the extended warranty and was transferred to Mark (THE MAN HIMSELF).
Mark was really special - informative, friendly, professional. I'll update this in a few weeks to post about the quality of the product,
but FWIW the people at WranglerFix provided the best customer service in memory - and it's not close. I could not ask for better treatment.
Thank you Mark !!